IVPN also performed well in our speed tests. Though it wasn't always the fastest in the 54 measurements we took on each service, it ranked near the top on many servers at different times of the week—especially compared with the most trustworthy services. Private Internet Access, one of the most visible, privacy-focused VPNs, had slower speeds when connecting to most servers and less reliable connections than IVPN. For US servers (which we expected to be the fastest locations because we tested from California), IVPN ranked behind only OVPN and TorGuard. We liked OVPN—especially its speed results—but we thought that company's small team and small selection of servers and locations were too limiting for some people.
Inside the Preferences pane, you can also tick boxes to automatically launch or connect the app when you boot your device. Anyone using the Windows or macOS app should tick the box to autoconnect “when joining insecure WiFi networks.” You can also tag individual Wi-Fi networks as trusted or untrusted, to make sure you’re always protected even if you forget to connect the app manually. These network rules—not offered on most apps, including IVPN’s mobile apps or any of TorGuard’s apps—will make sure you don’t forget your VPN when you need it the most.
Before anything else, understand that if you want to use a VPN you should be paying for it. Free VPNs are either selling your browsing data in aggregated form to researchers and marketers, or giving you a paltry amount of data transfer every month. Either way, a basic rule of thumb is that a free VPN will not protect your privacy in any meaningful way.
When we test VPNs, we generally start with the Windows client. This is often the most complete review, covering several different platforms as well as the service's features and pricing in depth. That's purely out of necessity, since most of our readers use Windows (although this writer is currently using a MacBook Air). We currently use a Lenovo ThinkPad T460s laptop running the latest version of Windows 10. We periodically upgrade to a newer machine, in order to simulate what most users experience.
Traditional VPNs are characterized by a point-to-point topology, and they do not tend to support or connect broadcast domains, so services such as Microsoft Windows NetBIOS may not be fully supported or work as they would on a local area network (LAN). Designers have developed VPN variants, such as Virtual Private LAN Service (VPLS), and Layer 2 Tunneling Protocols (L2TP), to overcome this limitation.
While most services know that this is being done and are okay with it, there are some who have, unfortunately, prevented people from using the services with a proxy or re-routing software. Most notably is Netflix, a company which banned VPNs after the service became available in most countries in the world. Hulu is another service that forces individuals to be in areas of coverage.
CyberGhost gives Mullvad some stiff competition in the speed department, especially for locations in North America and Europe. It does a good job protecting user anonymity, too—requiring no identifying information and using a third-party service for payment processing—albeit not to the same degree as Mullvad. Add to that CyberGhost’s unique, easy-to-use interface, good price, and streaming unblocking (although not for Netflix), and this VPN is a solid choice. (See our full review of CyberGhost.)
Symantec Corporation, the world’s leading cyber security company, allows organizations, governments, and people to secure their most important data wherever it lives. More than 50 million people and families rely on Symantec’s Norton and LifeLock comprehensive digital safety platform to help protect their personal information, devices, home networks, and identities.
IVPN goes further than the other leading candidates we considered by being transparent about who runs the service and is responsible for your privacy. The company lists its core team on its website, and its small team has an online presence on a variety of platforms. In contrast, only one employee at ExpressVPN has a public face: VP of marketing Harold Li gave us detailed answers to questions about policies and internal security, but couldn’t tell us much about who else worked there. (We discuss ExpressVPN in more detail in the Competition section—that company was almost our top pick but for this issue.)
Several services are available from TorGuard, including anonymous email, an anonymous proxy, and their Anonymous VPN package. Available for $9.99 a month, they offer 3000+ servers in 55+ countries, unlimited speeds and unlimited bandwidth. You’ll also get five connections, which can be used on Windows, macOS, Linux (specifically Ubuntu), Android, and iOS, and TorGuard accepts payment in BitCoin and LiteCoin.
Think about it this way: If your car pulls out of your driveway, someone can follow you and see where you are going, how long you are at your destination, and when you are coming back. They might even be able to peek inside your car and learn more about you. With a VPN service, you are essentially driving into a closed parking garage, switching to a different car, and driving out, so that no one who was originally following you knows where you went.
When choosing your VPN, do your research and mind the legal aspects. Countries like Germany, France or Japan are cracking down on copyright infringement, while the members of the 14 Eyes treaty have draconian data retention laws and extensive surveillance. So, if you’re looking to maximize your privacy, you might want to avoid connecting to servers in those countries.
We also like how easy it is to connect, and how clear and accessible the settings are, on all platforms when using the IVPN app. (ChromeOS has an option to use a less-secure VPN protocol with most providers, including IVPN. But TorGuard, our budget pick, supports the more secure OpenVPN on Chromebooks and tablets.) If you do want to tweak some settings, IVPN has easy-to-understand checkboxes for most options. For example, the kill switch (labeled “firewall”) has an easy on/off toggle. Anytime it’s on and the app is open, all traffic in and out of your computer will cut off if you forget to connect to the service or the secure connection drops for some reason.
We like that the company offers a connection kill switch feature and, for those who need it, there's an option to get a dedicated IP address. VyprVPN is a standout in their effort to provide privacy, and thwart censorship. When China began its program of deep packet VPN inspection, Golden Frog's VyperVPN service added scrambled OpenVPN packets to keep the traffic flowing.